Accessibility statement

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Accessibility Statement

This accessibility statement applies to the website be.lambeth.gov.uk.

This website is run by Lambeth Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet

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has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email [email protected]

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We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected]

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It would be helpful if your email contained the following:

  • the URL (web address) of the page that you are having difficulties on
  • how you are accessing the site, for example on your phone, on a laptop, on a tablet or another mobile device
  • which browser you are using, for example, Firefox, Internet Explorer, Chrome, Microsoft Edge, Opera or Safari
  • a description of the problem

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

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Technical information about this website’s accessibility

Lambeth Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 18 October 2023.

This website was last tested on 18 October 2023. The test was carried out by the Lambeth Council web team.

We tested each page on the be.lambeth.gov.uk website before it was published.